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System Admin / Tech. Support Roadmap

Provide a Knowledge Transfer & FAQs Section

Learn how to create and maintain a centralized knowledge base and FAQ section to support both end-users and internal teams.

Explaining Theme & Plugin Management for Aladdinb2b Academy

Covers the basics of managing WordPress themes and plugins specific to the Aladdinb2b Academy website.

Explaining Theme & Plugin Management for Salesmena

Focuses on theme and plugin management procedures for the Salesmena website, ensuring proper updates and compatibility checks.

Explain Theme & Plugin Management for Aladdinb2b

Explains how to handle theme and plugin management for the main Aladdinb2b site, including installation, configuration, and maintenance.

Explain the Custom Scripts APP

A course dedicated to explaining how the custom scripts app works, its role, and how to maintain or update it.

Website Architecture & Structure

Understand the logical and technical architecture of a website, including page hierarchy, menu structures, and content organization.

Code Modifications Overview: Troubleshoot Common Debugging & Issue Resolution

Learn the essentials of troubleshooting code, identifying errors, debugging issues, and applying basic fixes safely.

Provide Emergency Troubleshooting & Escalation Guide

Develop skills to handle emergency website issues, including a structured escalation protocol to involve the right teams promptly.

Cover CDN & DNS Configuration

Learn how to configure CDN and DNS for performance optimization, security, and uptime reliability.

Explain Deployment & Staging Environment Workflow (if any)

Gain a deeper understanding of deployment workflows, staging setups, and best practices to ensure smooth rollouts and version control.

Explain HubSpot Forms & CRM Sync Process

A technical course on how HubSpot forms connect and sync with the CRM, ensuring data integrity and lead tracking.

Establish Best Practices for Future Enhancements

Learn how to document, plan, and implement future-proof enhancements while keeping system integrity and scalability in mind.

Action Plan: How Can We Improve Our SEO and Generate More Inbound Leads

A strategic course focused on creating a tactical SEO and inbound marketing improvement plan, including technical SEO recommendations.

How Can We Integrate AI to Improve Our Website to Capture More Leads

Advanced course on leveraging AI tools and strategies to enhance lead capture, including personalization, chatbots, and predictive analytics.

Deliver Step-by-Step Video Training for Expanding the Team and Hiring More Web Developers, SEO & Content Experts, Document Social Media Access

Capstone course providing leadership-level training on scaling the tech and content team, creating onboarding processes, and securing social media and platform access.

1. Provide a Knowledge Transfer & FAQs Section

Learn how to create and maintain a centralized knowledge base and FAQ section to support both end-users and internal teams.

2. Explaining Theme & Plugin Management for Aladdinb2b Academy

Covers the basics of managing WordPress themes and plugins specific to the Aladdinb2b Academy website.

3. Explaining Theme & Plugin Management for Salesmena

Focuses on theme and plugin management procedures for the Salesmena website, ensuring proper updates and compatibility checks.

4. Explain Theme & Plugin Management for Aladdinb2b

Explains how to handle theme and plugin management for the main Aladdinb2b site, including installation, configuration, and maintenance.

5. Website Architecture & Structur

Understand the logical and technical architecture of a website, including page hierarchy, menu structures, and content organization.

6. Explain the Custom Scripts APP

A course dedicated to explaining how the custom scripts app works, its role, and how to maintain or update it.

7. Code Modifications Overview: Troubleshoot Common Debugging & Issue Resolution

Learn the essentials of troubleshooting code, identifying errors, debugging issues, and applying basic fixes safely.

8. Provide Emergency Troubleshooting & Escalation Guide

Develop skills to handle emergency website issues, including a structured escalation protocol to involve the right teams promptly.

9. Cover CDN & DNS Configuration

Learn how to configure CDN and DNS for performance optimization, security, and uptime reliability.

10. Explain Deployment & Staging Environment Workflow (if any)

Gain a deeper understanding of deployment workflows, staging setups, and best practices to ensure smooth rollouts and version control.

11. Explain HubSpot Forms & CRM Sync Process

A technical course on how HubSpot forms connect and sync with the CRM, ensuring data integrity and lead tracking.

12. Establish Best Practices for Future Enhancements

Learn how to document, plan, and implement future-proof enhancements while keeping system integrity and scalability in mind.

13. Action Plan: How Can We Improve Our SEO and Generate More Inbound Leads

A strategic course focused on creating a tactical SEO and inbound marketing improvement plan, including technical SEO recommendations.

14. How Can We Integrate AI to Improve Our Website to Capture More Leads

Advanced course on leveraging AI tools and strategies to enhance lead capture, including personalization, chatbots, and predictive analytics.

15. Deliver Step-by-Step Video Training for Expanding the Team and Hiring More Web Developers, SEO & Content Experts, Document Social Media Access

Capstone course providing leadership-level training on scaling the tech and content team, creating onboarding processes, and securing social media and platform access.