Aladdin Meeting Hub Subscription

How to create a custom subscription, add new features to sell, collect payment, and share invoice and receipt.

Today, we will cover the schedule for creating and managing subscriptions, starting with an overview from the user’s perspective. We offer several subscription plans: Free Plan (basic features), Professional Plan (advanced features), Premium Plan (comprehensive features), and Custom 360 Solution (tailored solutions). These can be accessed on the Aladdin website and app.

Accurate address data collection is essential for billing and support, ensuring seamless integration with our internal systems. From the operation team’s perspective, we use standard subscription lists and custom solutions tailored to company needs. HubSpot integration helps manage tickets efficiently, with high-priority tickets going to the sales team and other tickets assigned based on request type.

The process begins with the user filling out a form with details like meeting count, member count, company information, and contact details. Once submitted, a request is created in HubSpot and assigned to the appropriate team. If the company is new, we create a profile on the Aladdin Meeting Hub, add contacts, and assign subscription plans to specific users within the company.

We handle two types of tickets: Sales Tickets (for purchasing and queries) and Development Tickets (for technical support). High-priority tickets are managed promptly by the sales team, while other tickets are directed to relevant teams based on content.

Managing company profiles and contacts on the Aladdin Meeting Hub is crucial. We ensure all details are up-to-date and assign subscription plans to users, providing tailored solutions. This structured approach ensures a seamless experience for users and efficient management for the operation team.

In summary, our comprehensive subscription management process involves offering a range of plans, integrating address data, managing requests through HubSpot, and creating company profiles. This methodical approach ensures prompt and efficient service, meeting the specific needs of each company and maintaining high user satisfaction.